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Scalapay EN
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What is Scalapay?
Manage your Scalapay account
Your orders
Your payments
Scalapay service
What is Scalapay?
How does Scalapay work?
Which cards do you accept?
How much does it cost to use Scalapay?
Buy with Scalapay
How can I purchase with Scalapay?
How much can I buy with Scalapay?
Is Scalapay safe?
When will I receive my order?
In which shops can I pay with Scalapay?
Scalapay in store
How does Scalapay work in store?
How much can I spend in store?
New registration
How to create a Scalapay account
Wrong email address
Access to my account
My phone number or my email have changed, how can I access my account ?
How can I access my account?
Where do I find the data entered in my account
I would like to cancel my account
My payment methods
How can I add a new card?
How do I remove a card from my account?
Identity verification
Why do I need to verify my identity?
How can I verify my identity?
How long does the verification procedure take?
Why has my verification been rejected?
I cannot upload my documents/ I have used up all my attempts. What should I do?
My orders
What’s my order’s status?
How do I know if my order has been successful?
How does Scalapay support me if I have not received my order?
Where can I view my orders and payments?
Returns and refunds
How does it work in case of a return?
What happens in case of return and refund?
Order rejected
My order was not approved
My request has been refused
Purchase limits
How many purchases can I make with Scalapay?
How many barcodes can I create?
I am exceeding my purchasing power, what can I do?
Sales & promotions
What are promo codes and Scalapay Promotions?
How can I get a promo code or promotion?
How can I apply a promo-code to my order?
My payments
How does the charging of my installments take place?
Where can I view my instalments?
Installment payments
Can I postpone one of my instalments ?
What’s the deadline for the 3 instalments?
Can I pay my instalments by myself?
Late fees
Late fees
Refunds
I have not received my refund yet
What is Scalapay?
Scalapay service
Buy with Scalapay
Scalapay in store
Manage your Scalapay account
New registration
Access to my account
My payment methods
Identity verification
Your orders
My orders
Returns and refunds
Order rejected
Purchase limits
Sales & promotions
Your payments
My payments
Installment payments
Late fees
Refunds
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