For code or usage issues, please contact the brand’s customer service directly (you’ll find their details in your card page).
For refunds or technical problems with your gift card, follow the contact instructions in the app or reach out to Epay’s customer service at servizioclienti@it.epayworldwide.com
If you’re unsure where to start, you can always contact Scalapay Support, and we’ll guide you to the right place.