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How does the insurance coverage work?
How does the insurance coverage work?
Updated over a month ago

Scalapay, through Wopta, has subscribed to a collective insurance policy with Axa that offers Scalapay Club subscribers the following insurance coverage at no additional cost, exclusively in relation to the Insured Product:

  • Travel insurance: flight delay, trip cancellation or interruption, and early return

  • Purchase protection

The Company's obligation to provide services to the Insured begins at 24:00 on the date of Scalapay Membership Club subscription, only in the case of successful administrative regularization of Scalapay Club, as governed by the "General Conditions of Scalapay Membership", and ends at the end of the month in which the Insured has communicated their withdrawal from the Club Membership to Scalapay.

For detailed description of the coverage offered, exclusions, compensation limits, and information on the insurance benefits liquidation procedure, please refer to the Policy Conditions available here.

To request reimbursement, you need to open a claim through the following link: https://www.claimy.net/denuncia?tipologia=scp

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