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How does Scalapay work?

Updated over 2 weeks ago

Scalapay is a payment method that allows customers to shop from online and physical stores, receive the products immediately, and pay in 3 or 4 monthly instalments.

There are no additional costs for the customer as long as the instalments are paid on time, except for the 4-instalment option, which includes a small service fee. This fee is calculated based on the total value of the order and is shown clearly at checkout.

At the time of purchase, the first instalment is charged immediately, followed by monthly instalments. Instalment amounts may vary slightly depending on the total and the inclusion of any service fees.

Pay in 3:

  • 1st instalment: at the time of purchase

  • 2nd instalment: 1 month after purchase

  • 3rd instalment: 2 months after purchase

Pay in 4:

  • 1st instalment: at the time of purchase (and a small service fee applies).

  • 2nd instalment: 1 month after purchase

  • 3rd instalment: 2 months after purchase

  • 4th and final instalment: 3 months after purchase
    ⚠️ The 4th instalment cannot be postponed.

Scalapay pays the merchant the full value of the order upfront, so the customer can enjoy immediate delivery.


Other Scalapay Payment Options

In addition to paying directly at checkout, Scalapay offers flexible payment tools to shop online and in-store.

💳 Virtual Online Card

This card can be used for online purchases at affiliated merchants and supports both Pay in 3 and Pay in 4 options.

🛍️ We recommend exploring all available merchants directly in the Scalapay App.

📚 For more information about the Virtual Online Card, visit our Help Center.


🏪 Virtual Offline Card

This card is intended for use in physical stores, both at affiliated and partner merchants.

To activate and use this card, customers must be members of the Scalapay Club.

🌟 To view all Scalapay Club benefits and learn how the Virtual Offline Card works, please visit our Help Center.


In-store Purchases with Barcode or Payment Link

Scalapay also enables physical in-store purchases through:

  • Barcode: Customers can generate a barcode via the app to pay in-store with the option to Pay in 3 or Pay in 4 installments.

  • Payment link: If offered by the merchant, customers may receive a payment link via SMS or email, which they can follow to complete their order with the option to Pay in 3 or Pay in 4 installments.

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