Skip to main content

📧 I didn’t receive my gift card — what should I do?

Updated yesterday

Don’t worry!

Please check:

  • Your email inbox and spam folder for the confirmation message, and
    ​

  • The Gift Cards section in your Scalapay app.
    ​

If you still don’t see your card, contact our Support Team and include:

  • The order number, and
    ​

  • The email linked to your Scalapay account.

We're here to help!

Related Articles
💳 How do I buy a gift card?
🔐 Where can I find my gift card after purchase?
🎉 Can I share my gift card with someone else?
🏬 How can I use my gift card?
💾 Can I get a refund for my gift card?
Did this answer your question?