Paying in instalments with Scalapay is completely free. You got it right! You will only pay the cost of your order divided into 3 instalments of the same amount with a monthly deadline. For example, if you are buying a pair of shoes at a cost of 90 euros, you will pay 30 euros at the time of purchase, 30 euros after one month and the last 30 euros after two months.
Scalapay will inform you a few days before the expiring date of each instalment via SMS and email.
Late fees
You will only be charged a late payment fee if one or more of the planned instalments are not paid by the due date.
If you have not paid before the due date and automatic payment fails, you will have 24 hours to complete your payment. If this is not the case, Scalapay will charge fees for late payment as explained below:
For customers in Spain:
Payment made by due date = No extra charge!
Late payment over 24 hrs = EUR 1.20 additional charges
Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)
For customers in Portugal:
Payment made by due date = No extra charge!
Late payment over 24 hrs = EUR 1.20 additional charges
Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)
For customers in Belgium:
Payment made by due date = No extra charge!
Late payment over 24 hrs = EUR 1.20 additional charges
Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)
For customers in Netherlands:
Payment made by due date = No extra charge!
Late payment over 24 hrs = EUR 1.20 additional charges
Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)
For customers in Finland:
Payment made by due date = No extra charge!
Late payment over 24 hrs = EUR 1.20 additional charges
Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)
For customers in Austria:
Payment made by due date = No extra charge!
Late payment over 24 hrs = EUR 1.20 additional charges
Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)
We are aware that there may be certain mitigating circumstances that do not allow payment to be made by the due date. If you think your case falls into these categories, please contact us through Luna before the payment deadline and we will do our best to help you.