Skip to main content
Late fees
Updated over 2 months ago

What happens if I haven’t paid my instalment before the due date or if the payment was not successful ?

Don’t worry, you will have 24 hours to complete the payment.

  • You can wait for the charge to be made automatically by the end of the due date.

  • You can decide to pay on your own by visiting the section My Payments in your account and clicking Pay Now.

  • If this is not the case, Scalapay will charge a late fee.

What will be the amount of the late fees ?

For customers in Portugal:

  • Payment made by due date = No extra charge!

  • Late payment over 24 hrs = EUR 1.20 additional charges

  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Belgium:

  • Payment made by due date = No extra charge!

  • Late payment over 24 hrs = EUR 1.20 additional charges

  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Netherlands:

  • Payment made by due date = No extra charge!

  • Late payment over 24 hrs = EUR 1.20 additional charges

  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Finland:

  • Payment made by due date = No extra charge!

  • Late payment over 24 hrs = EUR 1.20 additional charges

  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Austria:

  • Payment made by due date = No extra charge!

  • Late payment over 24 hrs = EUR 1.20 additional charges

  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

What if I had an unforeseen situation instead and wanted to postpone my instalment?

Please click on this link for more information.

Did this answer your question?