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Late fees

What happens if I haven’t paid my instalment before the due date or if the payment was not successful ? 

Don’t worry, you will have 24 hours to complete the payment.

  • You can wait for the charge to be made automatically by the end of the due date.
  • You can decide to pay on your own by visiting the section My Payments in your account and clicking Pay Now. 
  • If this is not the case, Scalapay will charge a late fee.

 

What will be the amount of the late fees ? 

For customers in Portugal:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Belgium:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Netherlands:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Finland:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Austria:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

 

What if I had an unforeseen situation instead and wanted to postpone my instalment?

Please click on this link for more information.

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