Skip to main content
All CollectionsYour ordersMy orders
How do I know if my order has been successful?
How do I know if my order has been successful?
Updated over 3 months ago

You will know that your order has been successful once you have received our confirmation email. You can also check directly from your Scalapay profile in the Orders section as shown in the following image:

Screen_Shot_2021-06-15_at_16.10.40.png

However, to check the status of your order, you will have to contact the seller's customer service department as Scalapay has no visibility over products and deliveries.

Did this answer your question?