💳 How does installment payment work?
Your installments are automatically charged to the card you selected as your default card in your account 😊
🔍 How can I check which card is my default?
Go to the Account section: next to the default card, you will find the word ‘Default’.
You can only have one default card at a time.
⏰ When are my installments charged?
Installments are charged monthly, as follows:
• 1st installment: at the time of purchase
• 2nd installment: after 1 month
• 3rd installment: after 2 months
• 4th installment: after 3 months (only if you chose to pay in 4 installments)
📌 How are the instalments charged?
Instalments are charged automatically to the selected payment method by midnight on the due date.
If you don’t see the charge right away, no worries — this is completely normal. 😉 It may appear later in the evening.
❌ What happens if the payment fails?
If your default card declines the payment, the system will automatically try another card saved in your account 💡
If no card works (or you only have one), you’ll receive an email 📬 notifying you.
You can then:
• Pay manually
• Or wait for a new automatic attempt in 48 hours
👛 Need to postpone an installment?
No worries! You can do it directly from your account.
👉 Click here to learn how to postpone a due date
👨👩👧👦 Can I use someone else’s card?
Yes, you can add cards not in your name, such as a family member’s or friend’s 🤝
Just note that you’ll only be able to remove that card once all your installments are paid.