How can we help you?

How much does it cost to use Scalapay?

đź’¸ Does it cost anything to use Scalapay?

 

No! Scalapay is completely free for shoppers.

 

You only pay the total of your order, split into 3 monthly instalments, with no interest or hidden fees.

 

đź’° The first instalment is charged immediately upon purchase.

 

 

If you choose the 4-installment plan, a small additional fee (split fee) may apply. This fee is clearly shown before you confirm the plan.

 

 

👉 All details are shown at checkout.

 

đź“… How are payments managed?

 

Scalapay sends you reminders a few days before each due date, so you can stay on track.

 

⚠️ Are there late fees?

 

Yes, only if the payment isn't made by the due date.

Here's how late fees work:

• :white_check_mark: Paid on time: no fees
• :alarm_clock: 2 days late: first late fee
• :hourglass_flowing_sand: 9 days late: an extra late fee (up to 2 late fees per instalment)

:lock: Late fees will never exceed 15% of the total order amount.

 

🙋‍♀️ Had a problem?

 

It happens! If you think you won't be able to pay on time, reach out to us before the due date by clicking on the banner at the bottom of the page – we'll do our best to help.

 

đź’ˇ Alternatively, you can also postpone your payment due date on your own using our rescheduling service.