How can we help you?

I would like to cancel my account

If for any reason you wish to cancel your account you will need to contact us on this form.

Please specify the phone number and email address you are registered with and your name and surname, to allow us a quicker identification.

(In the meantime, you can remove your card directly from your account.  Here you will find the procedure: How-can-I-remove-a-card-from-my-account )

Important: If you still have outstanding installments in your account, your cancellation request cannot be completed until all installments have been repaid.

For information on privacy and data protection, click here.

Every opinion is valuable to us so please don't hesitate to contact our support team clicking here should you have any concerns or feedback.

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