No, Scalapay users can decide to cancel their subscription at any time without paying any additional costs. If customers decide to cancel their subscription, at the end of the month in which the withdrawal was sent, the subscription will not renew and the customer will not be required to pay the fee for the following month. There is no refund for the fee paid for the month in which the withdrawal is sent, and users continue to enjoy subscription benefits until the last valid day.
How can I contact your customer service?
To contact customer service, visit our help centre https://help.scalapay.com/