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Late fees

If you have not paid before the due date and the automatic payment is not successful, you will have 24 hours to complete the payment. If this is not the case, Scalapay will charge a fee for late payment as explained below:

For customers in Spain:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Portugal:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Belgium:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Netherlands:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Finland:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

For customers in Austria:

  • Payment made by due date = No extra charge!
  • Late payment over 24 hrs = EUR 1.20 additional charges
  • Late payment over 9 days = EUR 1.20 additional costs (in addition to the first fee)

We are aware that there may be certain mitigating circumstances that do not allow payment to be made by the due date. If you think your case falls into these categories, contact us at support@scalapay.com and we will do our best to help you.

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