Please verify that  the card is enabled for online payments.

To add a new debit or credit card, log in to your Scalapay account and select Account from the menu. Scroll to the Payment Method section and press the Add button.

Insert your card details and click Confirm.

If you have entered more than one card in your account, the automatic charge will be made on a single card: the one set as default. You can check which one is selected as default if you see the green tick or you can select another one as below:

(if you use the phone, rotate the phone horizontally to see the options)

IMPORTANT: If an automatic payment fails, we'll try and collect your instalment from any other cards you may have on your account.