How can we help you?

What is Scalapay?

Scalapay is an innovative payment method that allows you to buy in your favorite online stores and In store, receive your products immediately and pay them in 3 convenient equal instalments with monthly deadlines.

The service has no additional charges if instalments are paid by the due date.

What’s the deadline for the three instalments?

At the time of purchase you will be charged with the first instalment (equal to one third of total purchase value) immediately. The next 2 instalments will be charged monthly.

  • First instalment: at time of purchase
  • Second instalment: one month from the day of purchase
  • Third and final instalment: two months from the day of purchase

How are the instalments paid?

When you create a Scalapay account you will need to add a debit or credit card onto which the 3 instalments on the respective expiring date, as explained above, will automatically be charged.

When do I receive my order?

Your order will be shipped right away or based on product and vendor’s availability.

Can I make a return?

You can return your orders according to the seller’s return policy and right of cancellation. Scalapay will receive a notification directly from the seller once they have approved your return.

Once we receive the notification from the seller, we will cancel your instalments from the last one and if necessary we will refund the instalments which were already paid directly on your card.

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